Privacy Policy
This Privacy Policy describes how CS2Exchange (referred to as "we," "us," or "our") collects, uses, and shares personal information of users of our website cs2exchange.com (the "Site").
Information We Collect
We may collect the following types of information:
- Information You Provide Directly: This includes information you provide when you create an account, fill out forms, or contact us, such as your name, email address, and profile URL.
- Automatically Collected Information: We may automatically collect certain information about your device and usage of our Site, such as your IP address, browser type, operating system, and browsing activity. We may use cookies and similar tracking technologies to collect this information.
- Item Information: When you submit a request to exchange items, we collect information about the items you wish to exchange.
How We Use Your Information
We may use your information for the following purposes:
- To provide and improve our services.
- To personalize your experience on our Site.
- To communicate with you, including responding to your inquiries and providing customer support.
- To process exchange requests and facilitate transactions.
- To detect and prevent fraud and abuse.
- To comply with legal obligations.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, and analytics providers.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
To exercise your rights, please contact us at support@cs2exchange.com.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of this policy. Your continued use of our Site after the posting of changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@cs2exchange.com.
Last Updated: October 26, 2023